JACKSONVILLE, Fla., March 1, 2017 /PRNewswire/ — Global investigative services agency CoventBridge Group, Ltd., today announced the addition of Chief Operating Officer (COO) Doug Merriman to the company’s management team.
In his role as Chief Operating Officer reporting directly to CEO Dave Merrill, Merriman will focus on efficiency, operational strategy, and enhanced productivity through strong staff engagement. With compliance and security key priorities to all insurance organizations, Merriman will bring an agile, proactive approach to these and other core operating issues.
“We are delighted to welcome back Doug Merriman as COO of CoventBridge Group. Doug’s prior experience here, in this role, was a period of unprecedented operational performance and unmatched client satisfaction. He is the perfect fit for both our firm and the markets we serve,” Merrill said.
With more than two decades of directly related industry experience, Merriman rejoins CoventBridge from Texas-based health information services provider EMSI, where he was the Executive Vice President of Operations for Health Plan Services. In his career, Doug has transformed companies from modest beginnings into industry leading performers.
“For more than two decades, I’ve held operations executive leadership roles in the insurance, investigations and healthcare industries,” Merriman said. “In each of these roles, I have successfully transformed operations with a hands-on, client-focused approach. Metric-driven performance is critical to profitability; however, organizations also must balance measurement with strong employee engagement. I look forward to this challenge with CoventBridge.”
Merriman holds a BS from The Ohio State University. He also holds the Chartered Property Casualty Underwriter designation from The Institutes.
CoventBridge is a full-service investigation services provider offering insurance claims investigations, surveillance services, in-house counter-fraud investigations and complex international investigations. The company also provides scalable outsourcing alternatives for insurers wishing to streamline their investigative services into one consistent vendor-managed program, lowering expenses and allowing the internal management team to focus on core business.