After two decades in the investigative industry, you could say that Dave Merrill knows a thing or two about what makes people tick. Throughout his early days as a field investigator, and through the years leading up to his current role as CEO, Dave has gained a unique perspective on human nature, allowing him to build powerful partnerships that net big results. A capable and authentic leader, Dave knows that when colleagues and clients are motivated to exceed their own expectations, the benefits reach far beyond the individuals themselves.
I measure my success by the success of those around me.
As CoventBridge CEO, Dave focuses his energy on creating a company that continually exceeds industry expectations. His relentless enthusiasm, entrepreneurial spirit and passion for excellence create an atmosphere where success can thrive at every level. Knowing that without resources, it’s all just rhetoric, Dave backs his inspiration with solid support: providing his team the tools needed to maintain an environment that is innovative yet secure; and empowering his clients with the reliable information they need to make strategic and confident decisions, all within a framework that ensures the company maintains a flexible and responsive posture crucial for optimum growth.
Dave in three words:
Loyal. Driven. Authentic.
For Dave Finney, life is definitely not a spectator sport. This self-described doer has spent over three decades in the investigative industry, embarking upon what was to become a distinguished career in law enforcement at the age of 22. Dave’s tireless work ethic, unwavering integrity and strong sense of fair play defined his tenure as a public servant, where he earned the rank of detective sergeant before transitioning into the private insurance investigative sector. Though an accomplished formal education student and Quantico FBI National Academy graduate, this life-long learner is quick to count real-life experience as his finest teacher.
I take a hands-on approach to life. I have yet to accomplish anything worthwhile standing idle on the sidelines.
As CoventBridge’s Chief Strategy Officer, Dave rolls up his sleeves and puts those experiences to good use, working collaboratively with the organization’s clients and remaining actively involved throughout all aspects of the strategic processes. A pragmatic and focused leader, Dave relishes the tough challenges, making certain that he and his team tackle each project with a clear objective: partner with CoventBridge’s clients and colleagues to develop bold and innovative strategies for success; personally ensuring that vital investigative program goals are realized.
Dave in three words:
Fair. Genuine. Persistent.
Doug Merriman is what some would call a natural-born leader, spending the better part of his life in the business of building businesses...transforming companies from modest beginnings into industry icons time and time again. And although this accomplished career speaks to his mastery of management, Doug’s blueprint for success has been built upon one very simple belief: You can’t do it alone. Knowing that the foundation of his company’s performance is only as strong as those he leads, Doug is committed to equipping his employees with the tools essential to success: removing obstacles, lending guidance and providing ample opportunities to those who are willing to take them.
“No man will make a good leader who wants to do it all himself.” -Andrew Carnegie
As CoventBridge’s Chief Operating Officer, Doug is focused on striking the appropriate balance between productivity, profitability and efficiency. A realistic and engaged leader, Doug understands the importance of open and honest communication and is comfortable in his role as decision-maker. He is quick to capitalize upon success, and is just as quick to pivot when results are less than hoped for, taking each step with one ultimate goal in mind: continue to build expectation-exceeding, client-centered results through the positive and skillful management of CoventBridge and its most valuable resources... the company's 1000
employees and affiliates worldwide.
Doug in three words:
Bold. Agile. Realistic.
Stacy Hanson believes in the power of possibilities. She expects the best from herself and from those around her, and embraces a life that seeks to turn the ordinary into something extraordinary. This tenacious spirit has served her well; her days spent as a field investigator came at a time when the thought of a woman succeeding in the industry was little more than an improbable notion. Undeterred by the odds and empowered by what could be, Stacy rose through the ranks with the integrity, focus and fierce customer-first philosophy that define her still today.
When you are willing to aim high, something remarkable happens…the inconceivable suddenly becomes believable.
As CoventBridge's Chief Client Officer, Stacy’s aim is high and her objective is clear: provide clients with uncompromising excellence at every level, and in so doing, redefine the industry’s approach to customer experience across the globe. Armed with a deep understanding of operational intricacies gained from two decades in the industry and an unquenchable passion for possibilities, Stacy is dedicated to fostering the long-term trust and respect of clients by safeguarding their interests with professionalism and integrity; remaining resolute in her assurance that CoventBridge will never outgrow its pledge to deliver the personalized, intuitive and ethical customer service so vital to success in today’s investigative services marketplace.
Stacy in three words:
Customer-Driven. Determined. Enterprising.
Mr Cook serves at Executive level for Coventbridge Group as Managing Director for UK, Ireland and European regions. His career in the counter fraud industry extends back to January 1990 and encompasses operational and executive management roles, including implementation of large scale insurance counter fraud programs.
Steve served at Boardroom level for leading UK investigation companies, including an AIM listed Holding company, where he led a successful management buyout. Following sustained organic growth under his leadership, a US market leader in the investigations industry acquired Steve’s company and he subsequently joined their executive Leadership team.
Steve’s career in the private sector was preceded by a distinguished ten-year career with the Royal Marines where he undertook operational deployments around the globe resulting in formal decoration.
Steve in three words:
Humble, Enthusiastic, Principled
Jason Zurn knows that in business and in life, the little things can make a big difference, so it is not surprising that this devoted husband, father and self-described perfectionist lives his high-tech life by one simple rule: A promise made is a promise kept. The Virginia native nurtured his passion for technology in the midst of the fast pace of Washington D.C., learning to overcome challenges quickly and confidently and developing an uncanny ability to clearly see the big picture while never losing sight of the smallest details…invaluable traits in today’s ever-evolving world of IT. A conscientious and trustworthy leader, Jason is driven by his vow to bring his best to whatever he does, a promise he continues to keep.
Anything worth doing, is worth doing right.
As CoventBridge's Chief Information Officer, Jason is certainly in his element, playing an integral role in the organization’s Internet presence from day one. Equipped with resources that far exceed today’s investigative industry standards and a staunch commitment to remain at the leading edge of their profession, Jason and his team combine insight and innovation with tools such as SmartPartner, CoventBridge’s proprietary software system, to optimize security and seamlessness throughout the organization’s ever-expanding network; redefining customer experience and investigative industry standards around the corner and around the world.
Jason in three words:
Candid. Reliable. Diligent.
Brian Thompson finds strength in numbers and has built his career managing them, but this seasoned CPA has learned it’s not always the cash flow and the capital, but the stories behind the spreadsheets that make his job worthwhile. Brian began his career in accounting, but quickly found himself drawn to the corporate side of finance, discovering his skill set and his sensibilities served him well in the role of CFO. With over 27 years of accounting and finance experience, Brian has developed a clear understanding of the essential elements of success, allowing him to provide clients and colleagues with invaluable insights and analyses that reach far beyond the numbers alone.
A good decision is based on knowledge and not on numbers. --Plato
As CoventBridge’s CFO, Brian brings this unique perspective and its many benefits to the table, working as a strategic partner in the management of the company’s finances and future while never losing sight of the bottom line: operate an exceptional and efficient organization with clear and comprehensive financial reporting; continuing to build upon a foundation of trust and responsiveness by making financially sound decisions based not only on numbers, but on the people they represent.
Brian in three words:
Strategic. Logical. Engaged.
Lou Beniamino has lived his life leaning forward; proactively creating a career that is as exceptional as it is multi-faceted. The New York native and retired National Guard Brigadier General discovered his penchant for investigative work while serving as one of the Empire State’s finest; quickly moving up the chain of command during more than 22 years on the force, and retiring at the rank of Detective Lieutenant before transitioning into an influential career in the insurance industry. An organized and strategic administrator, Lou possesses a diverse competency few in his field have achieved, thanks in part to his intuitive ability to focus on the big picture and his ardent commitment to gain practical hands-on experience throughout each stage of his multi-tiered career.
Always lean forward in the foxhole.
As CoventBridge’s Executive Vice President of SIU and Compliance Programs, Lou takes on the complex yet rewarding task of developing and delivering unparalleled anti-fraud programs that are at once comprehensive and cost-effective; elevating industry-wide expectations of operational standards and efficiencies by improving the compliance and investigative procedures that have become integral elements of the insurance landscape; allowing CoventBridge and its clients to confidently navigate the regulation-rich environments that define today’s ever-evolving marketplace.
Lou in three words:
Engaging. Focused. Decisive.
As a self-proclaimed people person with a love for practicing law, Kate Bongiovanni presents the ideal case study in the power of passionate thinking.
Her best-of-both-worlds approach to leading with heart and mind has served Kate well; ultimately setting her on a career path that is paved with the purposeful, passionate service that has become a hallmark of her tenure in the legal arena. Kate began her decade-long career as an associate attorney with an Atlanta-based law firm before transitioning into an in-house role representing Wounded Warrior Project. Supporting the organization’s mission “to honor and empower” those she served worked to further solidify Kate’s passion-with-a-purpose outlook on life.
“If passion drives you, let reason hold the reigns.” -Benjamin Franklin
As CoventBridge’s General Counsel, Kate brings her congenial and collaborative spirit to the organization, providing the legal counsel and guidance necessary to promote and protect the company’s long-term strategic goals and objectives. A determined leader who thrives in a team setting, Kate is passionate about working with the CoventBridge community to continuously improve the processes which ensure a strong, ethical and secure environment; further solidifying the organization’s position as the leading provider of investigative solutions worldwide.
Kate in three words:
Collaborative. Passionate. Ambitious.